Home Air Direct “Live Help” Got a question? Just Ask!
October 5, 2008 | Leave a Comment
Home Air Direct’s “Live Help” feature is a great way to get immediate answers to your questions. During regular business hours and often times beyond, Home Air Direct monitors and offers live online help. This is not a canned FAQ, or an off-site operator with scripts. This is on-site Home Air Direct professionals answering your questions.
Here is a sample of an actual “Live Help” conversations.
Home Air Direct : Hello this is Jay. How May I help You?
Karen : Question
does this come with instructions Blue Tube UV Light, 15″ w/ Odor Sanitizing TechnologyHome Air Direct: Yes. AS a matter of fact, I installed one three weeks ago in my home and i was stunned at how easy it was. It took me longer to find my drill then it did to do the project. If you give me your email address I will send you the instructions right now.
Karen : karenXXXXXX@XXXXX.com
Home Air Direct: Thanks. Give me a few minutes to dig them up and I will email them to you, but rest assured that this is a very easy do it yourself project. Also, I have had a fit with allergies this summer and it really has made a difference
Home Air Direct: Any other questions?
Karen : I was quoted $1400 today by a local HVAC shop to install the same unit you sell for $197. Is that possible?
Home Air Direct: It is not uncommon for some contractors to charge 3-4 times their cost on some installations.
Karen : thank you for your help.
Home Air Direct: Thank you Good bye
Karen : bye
Is Your Home Making You Sick? Germicidal UV Lamps May be The Answer.
July 9, 2008 | Leave a Comment
What:
The ultraviolet germicidal lamps or IAQ UV Lights used for disinfection are short wave low-pressure mercury vapor tubes that produce ultraviolet wavelengths that are lethal to microorganisms. These wavelengths are in the region of maximum germicidal effectiveness and is highly lethal to virus, bacteria and mold spores.
Why:
UV air duct disinfection may be used in residential, commercial and industrial applications. An Ultraviolet air duct disinfection fixture can be applied for two types of applications in HVAC equipment, either treatment of the air stream or surfaces within the air handler. With the proper system design and installation the moving air can be disinfected with germicidal ultraviolet light.
Ultraviolet lamps sanitize air that is passed directly in their path to destroy pathogens that come in contact with the UV rays. Musty, moldy type odors can be eradicated, along with tuberculosis, cold and flu viruses, smallpox, and other airborne diseases. Read more